36jl63 Casino – Privacy Policy

1 Who We Are

36jl63 ("we", "us", "our") operates the online gaming platform accessible at https://36jl63.app (the "Platform"). For the purposes of the Data Privacy Act of 2012, 36jl63 acts as the Personal Information Controller (PIC) in respect of the personal data of players and visitors who interact with the Platform.

We are committed to handling your personal data responsibly, transparently, and in accordance with applicable Philippine law. If you have any questions about how your data is handled, please refer to Section 13 of this Policy for our contact details.

2 Personal Data We Collect

When you register, use, or interact with the 36jl63 Platform, we may collect the following categories of personal data:

3 How We Collect Your Data

36jl63 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs. See Section 8 for more details on cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; and, where applicable, data from PAGCOR-mandated reporting systems.

4 How We Use Your Personal Data

36jl63 uses your personal data for the following purposes:

• To create, verify, and manage your 36jl63 account, including identity verification (KYC) as required by PAGCOR regulations.
• To process deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment channels.
• To provide access to games, promotions, bonuses, and other Platform features.
• To detect, investigate, and prevent fraud, money laundering, underage gambling, and other prohibited activities.
• To comply with legal and regulatory obligations, including PAGCOR reporting requirements and obligations under the Anti-Money Laundering Act (AMLA).
• To send you transactional communications (e.g., deposit confirmations, withdrawal notifications, account security alerts).
• To send you promotional communications about 36jl63 offers and new games, where you have consented to receive such communications.
• To improve the Platform through analysis of usage patterns and player feedback.
• To enforce our Terms & Conditions and resolve disputes.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012, 36jl63 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your 36jl63 account and provide gaming services.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, NPC requirements, and other applicable Philippine law.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given explicit consent. You may withdraw consent at any time by contacting us or adjusting your account settings.

6 Data Sharing & Disclosure

36jl63 does not sell your personal data to third parties. We may share your data only in the following limited circumstances:

• Service providers: KYC verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), cloud hosting providers, and customer support platform operators — all bound by data processing agreements requiring them to protect your data.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where required by law or court order.
• Fraud prevention: Shared fraud intelligence networks and identity verification bureaus, to the extent necessary to protect the Platform and its players.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to equivalent privacy protections.

Any third party receiving your data is required to handle it in accordance with applicable Philippine data privacy law and our contractual requirements.

7 Data Retention

36jl63 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLA record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Marketing consent records are retained for the duration of your account and for three (3) years following account closure.
• Technical and usage data is typically retained for up to two (2) years.

When your data is no longer required, 36jl63 will securely delete or anonymise it in accordance with our internal data retention procedures.

8 Cookies & Tracking Technologies

36jl63 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform.

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Used to understand how players interact with the Platform, which pages are most visited, and where improvements can be made. These are only set with your consent.
• Preference cookies: Used to remember your settings and preferences (e.g., language, display options) to personalise your experience.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 36jl63 Platform.

9 Data Security

36jl63 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 36jl63 Platform.
• Encryption of sensitive data at rest, including financial account details and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits and penetration testing of Platform infrastructure.
• Multi-factor authentication options for player accounts.

While 36jl63 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your 36jl63 account.

10 Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 36jl63:

• Right to be informed: The right to know what personal data we collect and how we use it — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal and regulatory retention obligations.
• Right to object: The right to object to processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within thirty (30) days.

11 Children's Privacy

The 36jl63 Platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, return any deposited funds to the originating payment method, and delete the personal data in question from our systems.

If you believe a minor has registered on the 36jl63 Platform, please contact us immediately using the details in Section 13 so we can investigate and take appropriate action.

12 Changes to This Privacy Policy

36jl63 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via email or an in-platform notification, and update the effective date at the top of this page.

Your continued use of the 36jl63 Platform after any changes take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

13 Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 36jl63, please contact our Data Protection Officer (DPO):

• Email: [email protected]
• Live Chat: Available 24/7 through the 36jl63 Platform
• Response Time: Within 30 days for formal data subject requests; within 24 hours for general privacy inquiries

Our support team includes Filipino-speaking agents available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.